Terms and conditions

PLEASE NOTE the following important information:

Ordering

There is a lead time of approximately 7 to 21 working days. It depends on the item.

Should you require a guaranteed delivery date, please book your delivery accordingly, bearing in mind the total lead-time for the invoice/s you are couriering. 

Payment.

Orders  will only proceed once the invoice is paid in full (including the delivery cost) 

Order Tracking

A Waybill Number/Tracking details shall be provided after dispatch.

Communications and feedback

 

37 Sandals will be in touch with you via email, telephonically or via WhatsApp.

Exchanges

A fee of R80 will be charged for exchanges. 

We will arrange for the collection and dispatch thereof, provided they are in the same condition that they were received in. 

NO exchanges will be processed for worn clothes etc.


Refunds

A fee of R80 will be charged for exchanges. 

We will arrange for the collection and dispatch thereof, provided they are in the same condition that they were received in. 

Refund will only be processed once the items are back at 37 Sandals

Any items that are returned  and are damaged will not be refunded. 

No personalized items will be refunded.

 

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